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Terms of Service

Last updated June 12, 2026 Dzati Analytics

The terms that govern your use of Dzati.

TermsPrivacyDPA

1. Agreement to terms

These Terms of Service ("Terms") govern your access to and use of Dzati, including our website, dashboards, event-ingest API, and tracker script (collectively, the "Service"), operated by Dzati ("Dzati", "we", "us"). By creating an account or using the Service, you agree to these Terms. If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation.

2. The Service

Dzati provides privacy-friendly web and revenue analytics: you install a lightweight tracker on your websites, and we collect, process, and present visitor and revenue metrics back to you in your dashboards. Features, plans, and limits are described on our pricing page and may change over time.

3. Accounts

You must provide accurate account information and keep your credentials secure. You are responsible for all activity under your account and for the sites and event data you connect to it. Notify us promptly of any unauthorised use.

4. Trials, plans, and billing

  • Free trial. New accounts start on a free trial with no card required. When the trial ends, you must choose a paid plan to continue viewing analytics; we may pause new data collection until you do.
  • Subscriptions. Paid plans are billed in advance on a monthly or annual cycle through our payment processor (Stripe). Plans are priced by monthly event volume; usage limits reset at each billing cycle.
  • Grace and overage. We allow a grace buffer above your plan's event cap; sustained overage may pause collection until you upgrade or your cycle renews.
  • Changes. Upgrades take effect immediately (prorated); downgrades take effect at your next renewal.
  • Refunds. Except where required by law, fees are non-refundable. If something isn't right, email us within 7 days of a charge and we'll work with you.

5. Acceptable use

You agree not to: (a) use the Service to collect data without a lawful basis or without providing required notices to your visitors; (b) track sensitive categories of personal data; (c) reverse engineer, resell, or overload the Service; (d) circumvent usage limits or security controls; or (e) use the Service for unlawful, infringing, or harmful purposes.

6. Your data and privacy

You retain ownership of the data you collect through the Service. You are the controller of your visitors' personal data and Dzati is your processor; our handling of that data is described in our Privacy Policy and Data Processing Agreement, which form part of these Terms.

7. Intellectual property

The Service, including its software, design, and trademarks, is owned by Dzati and protected by law. We grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. You may not copy or create derivative works except as expressly permitted.

8. Availability and changes

We work to keep the Service reliable but provide it on an "as available" basis. We may modify, suspend, or discontinue features with reasonable notice where practical.

9. Disclaimers

The Service is provided "as is" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that metrics will be perfectly accurate.

10. Limitation of liability

To the maximum extent permitted by law, Dzati will not be liable for indirect, incidental, special, or consequential damages, or for lost profits or data. Our total liability for any claim is limited to the amounts you paid us for the Service in the 12 months before the claim.

11. Termination

You may cancel at any time from the billing portal. We may suspend or terminate your account for breach of these Terms or non-payment. On termination, your right to use the Service ends; we will handle your data as described in the Privacy Policy and DPA.

12. Changes to these Terms

We may update these Terms from time to time. We will post the updated version here and, for material changes, notify you. Continued use after changes take effect constitutes acceptance.

13. Governing law

These Terms are governed by the laws of the jurisdiction in which Dzati is established, without regard to conflict-of-law rules. Courts located there have exclusive jurisdiction, except where mandatory consumer protections apply.

14. Contact

Questions about these Terms? Email admin@dzati.com.

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